Sounds to me like the Crystals needed to be cleansed. I cleanse my Crystals immediately after I buy them and get them home. After a few uses they should be cleansed again. I cleanse my Crystals in a few different ways, depending on my mood: placing in the sun for a few hours, or placing in the moonlight several hours, and I also have a container that I place the Crystals into and completely cover with SEA SALT for 24 hours. Crystals pick up the energies of all the people who hold them when they're in the store. So it really doesn't matter too much where you buy them, just remember to cleanse before you use them.